Who we are
Ibigwi Tours and Travels Agency is a travel and car rental company based in Rwanda, dedicated to offering personalized, unforgettable experiences that showcase the beauty and diversity of our country. With a passion for excellence and a commitment to customer satisfaction, we provide a wide range of services, including guided tours, gorilla trekking adventures, wildlife safaris, cultural tours, and reliable car rental solutions. Our team of experienced professionals ensures every journey is seamless, from airport pickups to expertly planned itineraries, while promoting responsible tourism that respects Rwanda’s natural environment and cultural heritage. At IBIGWI Tours and Travels Agency, we are more than just a tour company.
Our Mission
Our mission as Ibigwi Tours and Travel Agency is to provide exceptional and personalized travel experiences that showcase the beauty, culture, and wildlife of Rwanda. We are dedicated to delivering high-quality services, including tailor-made tours and reliable car rentals, while promoting sustainable tourism practices that support conservation efforts and contribute positively to local communities.
Our Vision
Our vision is to become Rwanda’s leading tour and travel company, recognized for our commitment to exceptional customer service, sustainability, and creating unforgettable journeys. We aim to inspire global travelers to explore Rwanda’s rich natural and cultural heritage, while fostering responsible tourism that protects the environment and benefits future generations.
Our Core Values
Ibigwi Tours and Travel Agency, we are driven by a set of core values that guide every aspect of our business. Our commitment to customer-centric service ensures that each client receives personalized attention and exceptional experiences, tailored to their specific needs and desires. We hold sustainability at the heart of our operations, promoting eco-friendly and responsible tourism practices that protect Rwanda’s natural environment and wildlife for future generations.
What Our Client Say About Us
At IBIGWI Tours and Travels Agency, our clients' satisfaction is our top priority, and we are proud to share their experiences with you. From unforgettable wildlife encounters to seamless travel arrangements, our clients consistently praise our dedication to delivering exceptional service.
